We are here to listen

Contact us

Whether you need help with gambling, have a question about the project or are a journalist looking for data — these are the right doors to knock on.

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Who is behind the project

The portal is run by an independent responsible-gambling initiative working with the national regulator, addiction specialists and licensed operators. Editorial decisions are made solely by the project team; operators have no influence on published content.

Project office

[Street and number]
[Postal code, City]

General e-mail

info@safeplay-institute.example

Registration details

[Legal form and registration number placeholder]

Helpline (24/7 phone number)

800 000 000

Free of charge, anonymous and available around the clock, every day of the year. Trained counsellors advise players and relatives alike. If you are not sure whom to contact — start here.

More ways to get help: support and help · help map.

Project inquiries (phone and email)

General and partnership inquiries

Questions about the portal, the operator directory or cooperation with help services.

Phone: +000 000 000 000
E-mail: info@safeplay-institute.example

Media and data requests

Press releases, statistics from our research section and interview requests.

Phone: +000 000 000 001
E-mail: press@safeplay-institute.example

Staff directory with roles and emails

Name Role E-mail
[Name placeholder] Project lead lead@safeplay-institute.example
[Name placeholder] Prevention programmes coordinator prevention@safeplay-institute.example
[Name placeholder] Research and data analyst research@safeplay-institute.example
[Name placeholder] Media and communications press@safeplay-institute.example